Supervisor (m/w/d)
#ToDo
Organise day-to-day operations
Look after guests & find solutions
Coordinate & optimise processes
#You
Training / experience in hospitality or tourism
A host’s mindset & team spirit
Organizational skills & digital savvy
Interested and want to know more? Read on!
More details
Your responsibilities
You support the Operations Manager in organising day-to-day operations at HUB St. Georg and work with the team to ensure everything runs smoothly.
You’re the go-to contact for our short- and long-stay guests, supporting them with their needs and finding the right solution, even when unexpected challenges arise.
You oversee the digital guest journey, assist with questions about arrival and the stay, and ensure digital processes work hand in hand with personal service.
You work closely with the relevant colleagues and service providers in housekeeping and maintenance to ensure our apartments are well maintained, fully functional and ready for guests on time.
Through regular quality checks and an eye for detail, you help ensure our property’s standards are consistently met and continually improved.
You identify where processes could be simpler or more efficient, contribute your own ideas and help put them into practice.
You handle operational and administrative tasks with care, ensuring reliable documentation and clear handovers.
You support your colleagues and openly share your knowledge with the team.
You encourage communication within the team and with SICON Hospitality contacts, ensuring information gets through and collaboration runs smoothly.
Make your mark
You have completed training in hospitality or tourism, or have comparable hands-on experience in accommodation.
You know the day-to-day operations of a hotel front office, guest services team or serviced apartment building and are ready to take on more responsibility. Previous experience as a shift leader or supervisor is an advantage.
You enjoy being a host: welcoming, attentive, and solution-oriented. You know when personal assistance is needed and make guests feel well looked after.
You work independently, set clear priorities and stay on top of things—even when several matters need attention at both locations at the same time.
You’re hands-on and get involved. For you, the role is about more than coordinating tasks—you actively support the team in its day-to-day work.
You’re digitally savvy and enjoy working with modern applications. You’re keen to get to grips with new systems and use them confidently to simplify processes and make our guests’ stay more enjoyable.
You’re excited by the serviced apartment concept: independent living with the right services and personal support whenever it’s needed.
You communicate clearly and respectfully, address challenges openly, and work with others to find solutions.
What defines us
Social
- Employee events
- Regular feedback
- Increasing annual leave entitlement
- Great working atmosphere in an owner-managed group
- Involvement in social organisations
Work environment
- A fun workplace with room to grow
- The opportunity to work on unique projects
- A varied role
Culture
- Informal, first-name culture
- Self-motivation instead of pressure
- A culture of continuous learning
- An open, egalitarian team
- Flat hierarchies
Your SICON
- We grow together
- We love the fast lane
- We’re young
- We offer opportunities for career growth
What you can expect from us
Gym
- Access to our two in-house gyms
- incl. premium equipment
- EGYM Wellpass
Compensation & benefits
- Fair pay based on performance
- A salary package tailored to you
- Above-award pay
- Discounts with our partners
- Subsidised Deutschland-Ticket
Company pension plan
Every employee can sign up for a company pension plan from day one. Depending on your length of service, we also make an additional employer contribution.
In addition to the statutory 15%, we contribute €30, €60 and €120 to your occupational pension
Extras
- A fun workplace with room to grow
- The opportunity to work on unique projects
- A varied role
Your application to us:
1. Send us your CV and a friendly message
2. We’ll be in touch
3. If we hit it off, the journey begins!
Stay connected
Can’t find the right role? Follow us on LinkedIn for updates and a glimpse into life on our team. We’d love to see you there!
Location
Apply now
Simply fill out the contact form and submit your application for the role you’re interested in.