Host/ Hostess (m/w/d)
#ToDo
Caring for our guests
Check-in & check-out
Accepting and processing reservations
#You
Hostess/Host with heart and joy in the job
Good knowledge of German and English
Knowledge of Protel and/or Opera Cloud
Are you interested and want to know more? Then read on!
Further details
Your tasks
- Enthusiastic and individual reception of our guests
- You don't have to bend for us
- Willingness to engage with the apartment building product and to live it
- Check-in and check-out of our guests
- Administrative tasks
- Recording and perceiving guest requests and their implementation
- Contributing your own ideas
- Independent management of a cash register
- Additional sales and upselling
- Acceptance and processing of reservations
- Support of and sales from our SHOP
- Great collaboration with our partners SVAAdish and Copenhagen Coffee Lab = cross-company teamwork Responsibility for the smooth running of the daily shift at the front desk
- Interface between your department and all other departments
- Training of new employees at the reception
- Welcome and care of our guests
- Check-in and check-out
- Acceptance of reservations
- Accounts receivable control
- General reception activities
- Project implementation at the front desk in collaboration with the FOM and AFOM
What you should bring with you
We are looking for motivated, open-minded, curious, and communicative colleagues who are eager to join us in opening and shaping a new, unconventional chapter in the serviced apartment sector:
- You are a hostess/host with heart and passion for your job.
- You have a "hands-on" mentality and the "host gene" within you.
- You are satisfied when the guest is satisfied.
- Ideally, you are a HoFa/HoKa (guest hostess) or have equivalent training, or you are simply a career changer.
- Knowledge of Protel and/or Opera Cloud is desirable.
- You have basic computer skills, Office, Excel, etc.
- You also enjoy chatting in English and even speak another foreign language.
- Handling complaints is no stranger to you.
- You enjoy communicating with guests and your team - you are a team player.
- You like the smell of freshly brewed coffee, prepared right next to you and your workstation by colleagues from the Copenhagen Coffee Lab.
- We expect a high level of commitment, organizational talent, and the ability to work under pressure from you.
What defines us
Social
- Employee events
- Regular feedback
- Increasing vacation entitlement
- Good working atmosphere in an owner-managed group
- Activity in social clubs
Working environment
- Workplace with fun and development opportunities
- Opportunity to participate in unique projects
- A varied workplace
Culture
- Self-motivation instead of pressure
- Never stop learning culture
- Open cooperation at eye level
- Flat hierarchies
Your SICON
- We grow together
- We love the fast lane
- We are young
- We offer opportunities for advancement
What you get from us
Gym
- Use of our two in-house fitness studios
- Incl. premium equipment
- EGYM Wellpass
Financial
- Performance-based, fair remuneration
- Salary model tailored to your needs
- Salary above the standard rate
- Discounts with our partners
- Subsidized Germany ticket
Company pension scheme
Every one of our employees can take out a company pension plan from day one. Depending on their length of service, they also receive an additional employer benefit.
In other words: In addition to the statutory 15%, we pay €30, €60, and €120 into the occupational pension scheme.
Extras
- Workplace with fun and development opportunities
- Opportunity to participate in unique projects
- A varied workplace
Your application to us:
1. Send us your CV and a nice message
2. We will contact you
3. If we like each other, the journey begins!
Stay connected
No suitable position? Follow us on LinkedIn for updates and insights into our team life. We look forward to seeing you there!
Location
Apply now
Please simply fill out the contact form and send your application for the respective position.