In the cluster function, you will support the following tasks:

• Support the Head of Sales with mailings, newsletters, flyers, telemarketing, sales blitzes, property tours, customer events, and fam trips.
• Preparation/follow-up of customer appointments, processing figures from the system.
• Support of existing customers in the short-, mid-, and long-stay segments.
• Make reservations and maintain the PMS, the channel manager, and other portals.
• Accept and answer telephone calls and correspondence in the sales and reservations area.
• Administrative activities for the preparation of offers, confirmations, contracts, and reports.
• If required: Acquisition of customers in advance.
• Vacation cover for the Head of Sales (not fully comprehensive).
• Support the contract handling phase.
• RFP entry.
• Actively sell services and products.
• Creation of offers and group contracts.
• Monthly/weekly/daily reservation control and arrival checks.
• Handling deposits, invoices, and commissions.

Just you!

• Independence, initiative, and trustworthiness
• Absolute host gene
• Team player
• Entry-level position in the sales department - preferably a completed hotel training and one year of additional professional experience in a reservations department or front office department desired
• Organizational talent, flexibility, and good time management
• Positive charisma, communicative personality, and confidence in dealing with our guests
• Confident formulation in German and English, written and spoken language skills
• Very good knowledge of MS Office, Word, Excel, PowerPoint, Protel

• Employee events
• Regular feedback
• Increasing vacation entitlement
• Good working atmosphere in an owner-managed group
• Activity in social clubs

• Workplace with fun and development opportunities
• Opportunity to participate in unique projects
• A varied workplace

• Duz culture
• Self-motivation instead of pressure
• Never stop learning culture
• Open cooperation at eye level
• Flat hierarchies

• We grow together
• We love the fast lane
• We are young
• We offer opportunities for advancement

• Use of our two in-house fitness studios
• Incl. premium equipment
• EGYM Wellpass

• Performance-based, fair remuneration
• Salary model tailored to your needs
• Salary above the standard rate
• Discounts with our partners
• Subsidized Germany ticket

Every one of our employees can take out a company pension plan from day one. Depending on their length of service, they also receive an additional employer benefit.

Mit anderen Worten: Wir zahlen zu den gesetzlichen 15% zusätzlich, 30€, 60€ und 120€ in die bAV ein

• Workplace with fun and development opportunities
• Opportunity to participate in unique projects
• A varied workplace